John Shearer Pty. Ltd. is committed to providing you with the best possible customer service experience. John Shearer Pty. Ltd. is bound by the Privacy Act 1988 (Cth), which sets out a number of Australian Privacy Principles (APPs) concerning the privacy of individuals. Information about the APPs is available from the Office of the Australian Information Commissioner (www.oaic.gov.au).
Collection of your personal information
Most aspects of our website can be viewed without providing personal information, however, you may choose to submit personally identifiable information for purposes including but not limited to contacting us, subscribing to receive email newsletters and social media communications and entering competitions.
We may also collect personally identifiable information for those purposes (and similar purposes) if you choose to submit it to us in ways other than through our website.
The types of information we may collect (if you submit it) include your name and contact information and other information relevant to the purpose for which you submit the information.
We do not expect to collect sensitive information from you.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to website maintenance and preparing marketing communications. Those companies will be permitted to obtain only the personal information they need to deliver the service. John Shearer Pty. Ltd. takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
We will not share your personal information to anyone who does not reasonably need to use it for a proper purpose.
Use of your personal information
We will only use your personally identifiable information for the purposes for which you submitted it, or for purposes you have agreed to, or you would reasonably expect.
For each visitor to reach the site, we may also collect non-personally identifiable information, including but not limited to your browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Website functions and analytics
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. John Shearer Pty. Ltd. reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis. Our contact details are set out at the end of this policy.
If you become aware of any error in the personal information we hold about you, please let us know and we will correct it.
Call: Operations Manager – 08 8468 4190
PO Box 2466, Regency Park
South Australia 5942